Reference

How roh66 Handles Your Personal Information

Your account data, wallet activity and payment history with DANA, OVO or GoPay are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data transparencyDANA, OVO, GoPay wallet privacyNo third-party data salesYour right to request data removalIndonesia-eligible regions only
roh66 How roh66 Handles Your Personal Information
HOW WE PROTECT IT

Our Data Handling Practices

Encrypted Account Storage

Account credentials are stored using industry-standard encryption. Wallet connection details for DANA, OVO and GoPay are tokenised, meaning the raw numbers are never held in plain text on our servers.

Cookie and Session Control

We use session cookies to maintain your login and remember your preferred cashier wallet. You can review and clear cookie data from your device browser settings at any time without affecting your account balance.

Data Retention Limits

Transaction records tied to DANA, OVO or GoPay deposits are retained for the period required by applicable financial compliance rules, then scheduled for deletion. Account data beyond that window is removed on request.

Your Right to Access and Delete

You may request a copy of your stored data or ask us to delete your account information. Submit the request via live chat or email; we process it in line with the rules that apply in your eligible region.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat Support

Open the chat widget inside your account dashboard to reach our support team directly. Available around the clock for account privacy queries, wallet data questions and data access requests.

Email Privacy Request

Send a written data request to our support address found in your account settings. We respond to data access and deletion requests within the timeframe required by applicable local rules.

Account Settings Panel

Your account settings panel lets you review saved payment methods — including linked DANA, OVO and GoPay details — and remove them without contacting support.

Privacy Policy — Common Questions

These are the questions we hear most often about how we handle account and payment data. If yours is not here, live chat is the quickest path to an answer.

We collect your name, email, and the payment method you connect — DANA, OVO or GoPay. We also log device type and session timestamps to protect your account from unauthorised access.

We do not sell your personal data. We share only what is necessary with payment processors like DANA, OVO and GoPay to complete your transactions, and only within that transaction flow.

Open live chat or send an email via the address in your account settings. State that you want a data access request. We process it according to the rules that apply in your eligible Indonesia region.

Yes. Submit a deletion request through live chat or email. We remove personal data beyond the minimum retention period required by applicable financial compliance rules, then confirm the deletion to you.

Wallet connection details are tokenised — raw account numbers are never held in plain text. Your wallet PIN is never transmitted to or stored by us at any point during a deposit or withdrawal.

Cookies keep your session active and remember your preferred cashier wallet. You can clear them via your device browser settings at any time; this will log you out but will not affect your account balance or history.